Terms of Use
Terms of Use
By accessing the website or engaging the services of Rozen Creative, the client agrees to be bound by these Terms of Use. These terms apply to all projects, including Digital Architecture, Marketing Automation, and Brand Infrastructure.
Scope of Services
Rozen Creative provides a Full Stack Philosophy approach to digital brand management. Specific deliverables, timelines and milestones will be outlined in a separate Statement of Work (SOW). Any work outside the original SOW will be billed as additional services accordingly.
Intellectual Property
- Rozen Creative Ownership: All preliminary designs, code structures, system blueprints, and confidential information created during the process remain the sole property of Rozen Creative.
- Client Ownership: Upon receipt of final payment, Rozen Creative transfers the usage rights of the final Collection (deliverables) to the client. Rozen Creative retains ownership of any proprietary code or reusable modules used in the architecture.
- Portfolio Rights: Rozen Creative retains the right to display all work in 'The Collection' (portfolio) and on social media for promotional purposes.
Fees and Payment
- Deposit: A non-refundable commencement fee (%50) is required before any work begins.
- Taxes: All quotes are exclusive of applicable taxes (GST/PST), which will be added to all invoices as per British Columbia law.
- Late Payments: Rozen Creative reserves the right to suspend all Infrastructure (hosting/automation) if payments are more than 15 days overdue. Rozen Creative is not liable for any business loss resulting from such suspension.
Third-Party Services
Rozen Creative architect's systems using third-party platforms. Rozen Creative is not liable for any service interruptions, data breaches, or price changes initiated by these third-party providers. Clients are responsible for maintaining their own subscriptions to these platforms unless managed service is explicitly agreed upon.
The Client is solely responsible for ensuring their data collection methods comply with Canadian and International digital laws.
Limitation of Liability
Rozen Creative provides high-performance systems but does not guarantee specific financial results, sales velocity, including search engine rankings, SEO or SEM. Services are provided 'as-is' and 'as-available' without any express or implied warranties. To the maximum extent permitted by law, Rozen Creatives total liability is limited to the amount paid by the client for the specific project. In no event shall Rozen Creative be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business interruption, arising out of the use or inability to use the digital infrastructure provided.
Termination
Either party may terminate the agreement with written notice. In the event of termination by the client, the client agrees to pay for all work completed up to the date of termination, including a kill-fee representing 25% of the remaining project balance to cover administrative and opportunity cost.
Governing Law
These terms are governed by the laws of the Province of British Columbia, Canada.